Future Systems are committed to providing full life cycle repair of all systems provided by us. We maintain an excellent team with well equipped test equipment, tools and vehicles. Our maintenance staff are also rotated through project work so we end up with well rounded technicians in the field.
We design reliability into our systems to minimise maintenance costs.
If required, we can provide tailor made maintenance and support systems to record, track fault reports from start to finish. We can also provide online support services including 24/7 call desk if needed.
An approach that has been welcomed on more than one remote site client of our’s is a support regime that enables fitters and electricians on site to carry out first line maintenance with online and telephone support. This is especially useful on small to medium size mines where the systems just aren’t big enough to justify a full time technician but the cost and time required to get to site is prohibitive for small faults. Support contracts for business hours support by telephone, email or online chat sessions are a fraction of the cost of a full time technician.
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